Bd188's Privacy Policy —
Your Data, Our Responsibility

Bd188 is one of Bangladesh's most trusted online gaming platforms. We believe every member's personal data is their own asset, and protecting that asset is one of our greatest responsibilities. This Privacy Policy applies to the bd188 website, mobile app, and all related services.

When you register, log in, play games, or use any service on bd188, we collect certain information. This Privacy Policy details what data we collect, why we collect it, how it is used, and what rights you have.

Please read this policy carefully. By continuing to use the platform, you are considered to have accepted the terms of this Privacy Policy.

Bd188 collects the following types of information to operate the platform and deliver its services. Each piece of data is collected for a specific purpose and is not used beyond that purpose.

Bd188 uses collected data exclusively for the purposes listed below. We believe in transparency, so every purpose is clearly stated here.

• Account Management: Completing your registration, verifying your identity, and keeping your account secure.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments accurately.
• Gaming Services: Operating all gaming services including casino, sports, slots, and fish games.
• Customer Support: Resolving your questions, complaints, and support requests.
• Security Monitoring: Preventing fraud, money laundering, and other unlawful activities.
• Relevant Offers: Sending promotions and bonus offers tailored to your preferences (subject to your consent).
• Service Improvement: Analysing platform performance to deliver a better experience.
• Legal Compliance: Complying with applicable laws and regulations and meeting the requirements of regulatory authorities.

Bd188 never sells your data to advertisers or transfers it to third parties for marketing purposes.

Bd188 may share your information with third parties only in strictly limited circumstances and under rigorous conditions. Those situations are clearly outlined below:

• Payment Providers: Only the minimum necessary information is shared with payment processors such as bKash, Nagad, and Rocket to complete transactions.
• Game Software Providers: Gameplay data is shared with our gaming partners, but no personally identifiable information is included.
• Legal Authorities: Information may be disclosed in response to a court order, regulatory directive, or lawful request from a law enforcement agency.
• Technology Service Providers: Server hosting, cybersecurity, and analytics service providers are bound by confidentiality agreements with us.

The bd188 website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
• Functional Cookies: For your language preferences, game settings, and personalized experience.
• Analytical Cookies: Understanding which pages are visited most and where issues occur — fully anonymized.
• Security Cookies: Used to detect fraud and bot activity.

You can disable cookies through your browser settings, though doing so may limit certain features of the platform.

Bd188 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and monitored.

• 256-bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional verification layer applied at login and during transactions.
• Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Suspicious Activity Monitoring: 24/7 automated monitoring system that detects unusual transactions.
• Data Backup: Regular encrypted backups ensure your data is never lost.

Every bd188 member has the following rights over their personal data. Contact us at any time to exercise these rights.

Contact our support team to exercise any of these rights. We aim to respond within 30 business days.

Bd188 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: For up to 5 years while the account is active and after it is closed.
• Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
• Gaming Logs: 1 to 3 years for dispute resolution.
• Support Contact: 2 years after resolution of an issue.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified.

Bd188 may update this Privacy Policy as needed. Before any significant changes take effect, we will notify you via your registered mobile number and display the updated date at the top of the page.

Continued use of the platform after any changes means you have accepted the updated policy. We recommend checking this page regularly.